HOME Platform Privacy Policy

Last Updated: May 27, 2026

Introduction

Welcome to HOME, a platform operated by United for Life Foundation (“UFLN,” “UFLF,” “HOME,” “we,” “our,” or “us”). HOME is designed to support individuals, families, professionals, organizations, and communities through education, connection, resources, events, communication tools, and related services.

This Privacy Policy explains how information is collected, used, stored, shared, and protected when you:

  • Visit the HOME website
  • Browse public pages and resources
  • Apply for or create a member account
  • Participate in courses, programs, events, groups, coaching, or discussions
  • Communicate with HOME, its partners, or other members through the platform
  • Use any related websites, applications, or services connected to HOME

By using HOME, you agree to the practices described in this Privacy Policy.

1. Information We Collect

HOME collects information in several ways depending on how you interact with the platform.

Information You Provide Directly

You may provide information when you:
  • Create an account
  • Complete forms or applications
  • Register for events or programs
  • Join discussions or groups
  • Subscribe to communications
  • Contact support
  • Purchase services or memberships
  • Participate in coaching, consulting, mentoring, or educational sessions
This information may include:
  • Name
  • Email address
  • Phone number
  • Mailing address
  • Organization or employer name
  • Professional information
  • Profile photo or biography
  • Areas of interest
  • Education or training interests
  • Life transition interests or goals
  • Payment and billing information
  • User-generated content, messages, comments, uploads, or submissions

Information Collected Automatically

When you use HOME, certain technical and usage information may be collected automatically.
This may include:
  • IP address
  • Device type
  • Browser type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referral sources
  • Click activity
  • Search activity within the platform
  • Approximate geographic region
  • Cookies and tracking technologies
HOME may use analytics and session-tracking tools to better understand how visitors and members use the platform and to improve the user experience.

Information from Third Parties

We may receive information from:
  • Payment processors
  • Authentication or login providers
  • Event registration tools
  • Marketing and analytics platforms
  • Integrated communication tools
  • Organization or employer administrators
  • Publicly available sources
  • Referral or partner organizations

2. How We Use Information

HOME uses collected information to operate, improve, and grow the platform.
We may use information to:
  • Provide access to the platform and member features
  • Deliver educational content, events, and resources
  • Facilitate communication between members, professionals, organizations, and administrators
  • Personalize user experiences
  • Recommend programs, resources, groups, or opportunities
  • Process payments and memberships
  • Provide customer support
  • Improve website functionality and platform performance
  • Monitor usage trends and engagement
  • Protect the security and integrity of the platform
  • Send administrative updates and service announcements
  • Send newsletters, educational content, or marketing communications
  • Support professional networking, coaching, consulting, and collaboration features
  • Comply with legal obligations
HOME may also use aggregated or anonymized data to improve services, understand community needs, measure engagement, or develop future programs and features.

3. Member Profiles, Community Features, and Visibility

HOME includes community and member-based features that may allow users to interact with one another.
Depending on the platform area and your settings, other users may be able to view:
  • Your name
  • Profile image
  • Biography or professional background
  • Organization affiliation
  • Shared content or comments
  • Courses or programs participated in
  • Public discussion activity
Some areas of the platform may be private, invite-only, or limited to certain member groups.
Users are responsible for exercising discretion when posting information in community discussions, groups, events, or shared spaces.
HOME cannot guarantee that information voluntarily shared in community areas will remain private.

4. Life Transitions, Coaching, and Sensitive Discussions

HOME may include educational content, coaching, consulting, mentoring, or community discussions related to:
  • Career transitions
  • Vocational transitions
  • Retirement transitions
  • Family transitions
  • Personal growth
  • Workplace readiness
  • Disability support
  • Education and training
  • Wellness and life planning
Some users may voluntarily share personal experiences or sensitive information through forms, discussions, coaching sessions, or community interactions.
HOME requests that users avoid sharing confidential medical, legal, financial, or highly sensitive personal information unless specifically required for a program or service.
Unless explicitly stated otherwise, HOME is not a healthcare provider, legal advisor, financial advisor, crisis service, or licensed therapy platform.

5. Cookies and Tracking Technologies

HOME may use cookies, pixels, local storage, and related technologies to:
  • Keep users logged in
  • Remember preferences
  • Improve platform functionality
  • Analyze website traffic and engagement
  • Support marketing and advertising efforts
  • Measure campaign performance
  • Improve user experience
Users may adjust browser settings to limit or disable cookies. However, some platform features may not function properly if cookies are disabled.

6. Communications

By creating an account, registering for an event, or submitting forms, you may receive:
  • Service announcements
  • Platform updates
  • Administrative notices
  • Event reminders
  • Educational communications
  • Marketing or promotional communications
Users may unsubscribe from non-essential marketing communications through provided unsubscribe links or by contacting HOME.
Some operational or account-related communications may still be sent even if marketing communications are disabled.

7. Payments and Financial Information

Payments made through HOME may be processed by third-party payment providers.
HOME does not store full payment card information on its servers unless specifically stated otherwise.
Payment processors may collect and store financial information according to their own privacy and security policies.
Users should review the privacy policies of payment providers used by the platform.

8. Third-Party Services and Integrations

HOME may use third-party tools and services for:
  • Website hosting
  • Video streaming
  • Event management
  • Email communications
  • Payment processing
  • Analytics
  • Marketing automation
  • Customer support
  • Community management
  • Authentication and login
  • Embedded media or social sharing
These third-party providers may collect or process information according to their own privacy policies.
HOME is not responsible for the privacy practices of third-party websites, services, or applications linked from the platform.

9. How Information Is Shared

HOME does not sell personal information to third parties.
Information may be shared:
  • With service providers assisting in platform operations
  • With event hosts, instructors, coaches, or program administrators when necessary to deliver services
  • With organizations sponsoring or managing specific programs
  • With community members through platform features you choose to participate in
  • When required by law or legal process
  • To protect the rights, safety, or security of HOME, users, or others
  • During a merger, acquisition, restructuring, or transfer of assets
Information shared with third parties is limited to what is reasonably necessary for the intended purpose.

10. Data Security

HOME uses reasonable administrative, technical, and organizational safeguards to protect information.
Security measures may include:
  • Encrypted connections
  • Access controls
  • Secure hosting environments
  • Software updates and monitoring
  • Role-based access restrictions
  • Security reviews and monitoring tools
However, no online platform, website, or transmission method can guarantee complete security.
Users are responsible for maintaining the confidentiality of their passwords and account access.

11. Data Retention

HOME retains information for as long as reasonably necessary to:
  • Provide services
  • Maintain member records
  • Support platform operations
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
Some information may remain in backups, archives, or system logs for a period of time after account deletion requests.
Community posts, comments, or shared content may remain visible if they were shared in public or collaborative areas unless removal is specifically requested and technically feasible.

12. Children’s Privacy

HOME is not intended for children under the age of 13 unless participating through a supervised educational, family, school, nonprofit, or organizational program.
If HOME becomes aware that personal information from a child under 13 has been collected improperly, reasonable steps will be taken to remove the information.
Parents, guardians, schools, and organizations participating with minors may be subject to additional agreements or permissions.

13. Your Choices and Rights

Depending on your location and applicable laws, you may have the right to:
  • Request access to your information
  • Request corrections to inaccurate information
  • Request deletion of certain information
  • Object to or limit certain processing
  • Withdraw consent where applicable
  • Request a copy of your data
  • Update communication preferences
Requests may be submitted using the contact information provided below.
HOME may need to verify identity before fulfilling certain requests.

14. Accessibility

HOME is committed to improving accessibility and usability for all users.
If you experience difficulty accessing content, features, or services on the platform, please contact us so we can work to provide assistance or improve accessibility.

15. International Users

HOME primarily operates in the United States.
If users access the platform from outside the United States, they understand that information may be processed and stored in the United States or other jurisdictions where service providers operate.
By using HOME, users consent to these transfers where permitted by law.

16. Changes to This Privacy Policy

HOME may update this Privacy Policy periodically.
Updated versions will be posted on the website with a revised effective date.
Continued use of the platform after changes are posted constitutes acceptance of the updated policy.

17. Contact Information

If you have questions about this Privacy Policy or how information is handled, please contact:
UFLN HOME Support
Email: support [at] ufln.org